Deadlines and Shipping
Shipping Policy
Clear timelines, transparent process, and international delivery.
🌍 Shipping Coverage
At Lunanze, we ship both nationally and internationally to offer a wide range of exclusive products. All orders are processed only after payment has been successfully confirmed.
📦 Order Processing
Once payment is confirmed, your order will be prepared and dispatched within 1 to 5 business days.
As soon as your order is shipped, you will receive a tracking number by email.
🚚 Estimated Delivery Times
Delivery times vary depending on the destination. Average delivery estimates are:
United Kingdom: 10 to 45 calendar days
These timeframes are estimates and may vary due to customs inspections, local logistics, or public holidays.
📬 Order Tracking
All shipments include an international tracking number. You can track your order directly through our website or via third-party tracking platforms.
In some countries, including the United Kingdom, tracking updates may also be provided by the local postal service.
⚠️ Important Information
Orders are not dispatched without confirmed payment.
If your order is delayed by more than 60 calendar days, please contact us so we can investigate the issue or arrange a refund if applicable.
If your order does not arrive within the maximum delivery period, we will review your case and offer a solution in accordance with our satisfaction guarantee.